Please use your order number and the email address or phone number with which you placed your order.
Please bear in mind that some tracking details may not be available until your order has entered the UK so do check back after a few days to check again for a progress update. You can also refresh yourself with our processing and shipping times on our shipping policy page :)
If you are unable to track your order or are concerned as your order has not arrived within the timescale specified on our shipping page then please do email us and we'll be more than happy to check the progress for you. Please email us at firstname.lastname@example.org